Why choose a Luxury Hotel over an Airbnb?

Today, travellers are spoiled for choice when it comes to accommodation. Airbnb has established itself as a popular alternative. Yet more and more high-end visitors continue to favour luxury hotels. Why this deliberate choice? Here are the key reasons tipping the balance in favour of five-star hospitality.

Unmatched quality of service

The first advantage of a luxury hotel is the level of service. In a five-star establishment, every detail matters. You are welcomed from the moment you arrive, your luggage is taken care of, and a dedicated team ensures your comfort around the clock.

Unlike Airbnb, where the experience often depends on the goodwill of an individual host, a hotel guarantees consistent quality. Room service, concierge support, and personalised services (restaurant bookings, transfers, excursions) create a sense of absolute comfort that is rarely matched in peer-to-peer accommodation.

Enhanced security

Physical safety and peace of mind are essential criteria when travelling. Luxury hotels feature security systems, trained staff, and controlled access to rooms and private areas.

With Airbnb, standards can vary greatly. Some properties have no safe, no staff on-site, and no reception to turn to in case of a problem. In a luxury hotel, you can sleep soundly and benefit from 24/7 assistance in the event of any issue or emergency.

Prime locations

Luxury hotels are generally located in the most sought-after areas. In Épernay, for example, staying at a hotel like La Villa Eugène places you directly on the Avenue de Champagne, at the heart of a UNESCO World Heritage site.

In comparison, many Airbnbs are on the outskirts or in residential buildings that lack charm. The exceptional setting is an integral part of the luxury hotel experience.

Exclusive amenities

A high-end hotel offers more than just a bed. It brings together a complete range of amenities in one place: heated pool, spa, elegant bar, private garden, refined breakfast… These features create a fully relaxing atmosphere.

With Airbnb, such facilities are rarely included. Even well-rated properties don’t always match the comfort level of a five-star hotel. And if a pool or jacuzzi is mentioned, it may be shared—or out of service upon arrival.

Impeccable cleanliness

Cleanliness is a sensitive issue and can vary significantly from one Airbnb to another. In a luxury hotel, rooms are cleaned daily by trained staff. Fresh linens, clean towels, and meticulous upkeep are a given.

In an Airbnb, even a highly rated one, cleanliness standards can disappoint. And when there’s an issue, an immediate solution is not always available.

A setting designed for rest

The interior design of a five-star hotel is often conceived to create a harmonious and soothing atmosphere. Spaces are bright, spacious, soundproofed, and finished with fine materials and quality furnishings. The architecture is often remarkable.

With Airbnb, décor depends on the personal taste of the host—sometimes cluttered, impersonal, or ill-suited to relaxation.

A justified value for money

It’s true that a luxury hotel may be more expensive than an Airbnb. But the value for money is often greater. What you pay extra is returned in the form of comfort, peace of mind, exclusive amenities, and services you won’t find elsewhere.

In Epernay, La Villa Eugène perfectly illustrates what a luxury hotel can offer: a unique setting, high-end services, and elegant immersion in the heart of Champagne country.